This Privacy Policy governs how Neon Signs Now collects, uses, maintains and discloses information collected from users (each, a "user") of the NeonSignsNow.Com website. This privacy policy applies to the Site and all products and services offered by NeonSignsNow.Com.
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when users visit our site, place an order, fill out a form, and in connection with other activities, services, features, or resources we make available on our website. Users may be asked for (as appropriate) their name, email address, mailing address, phone number, and credit card information.
Users may, however, visit our site anonymously. We will collect personal identification information from users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain activities on our website.
Non-personal identification information
We may collect non-personal identification information about users whenever they interact with our website. Non-personal identification information may include the browser name, the type of computer, and technical information about users' means of connection on our websites, such as the operating system and the internet service providers utilized among others.
Web browser cookies
Our website may use "cookies" to enhance its user experience. Users' web browser places cookies on their hard drives for record-keeping purposes, and sometimes to track information about them. Users may choose to set their web browser to refuse cookies or to have them alerted when cookies are being sent. If they do so, they need to note that some parts of our website may not function properly.
How we use collected information
We may collect and use users' personal information for the following purposes:
To improve customer service - The information you provide helps us respond to your customer service requests and support needs more efficiently.
To personalize user experience - We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
To improve the overall performance of our website - we may use the feedback you provide to improve our products and services.
To process payments - we may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
To run a promotion, contest, survey, or other site-related feature - we may send users information that they agreed to receive about topics we think will be of interest to them.
- To send periodic emails - we may use the email address to send user information and updates about their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product, or service information among others. If at any time the user would like to unsubscribe from receiving future emails, we include detailed unsubscribing instructions at the bottom of each email or the user may contact us via our website.
- To send periodic emails - we may use the email address to send user information and updates about their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product, or service information, among others. If at any time the user would like to unsubscribe from receiving future emails, we include detailed unsubscribing instructions at the bottom of each email, or the user may contact us via our website.
- When you visit our website, log in, register, or open an email, cookies, ad beacons, and similar technologies may be used by our online data partners or vendors to associate these activities with the information they or others have about you, including your email address. We (or service providers on our behalf) may send communications and marketing to these email addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout.
How we protect your information
We adopt appropriate data collection, storage, processing practices, and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our website.
Sensitive and private data exchange between our website and its Users happens over an SSL-secured communication channel and is encrypted and protected with digital signatures.
When you visit our website, log in, register, or open an email, cookies, ad beacons, and similar technologies may be used by our online data partners or vendors to associate these activities with the information they or others have about you, including your email address. We (or service providers on our behalf) may send communications and marketing to these email addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout.
Third Party Application Login.
You can log into your NeonSignsNow.Com account using third party applications (e.g., Facebook and Google). When you log in using this method, you allow us to we collect and process your name and email address associated with that third party application for authentication and identity verification purposes. Note that your use of any third party application and the personal data you provide them is governed by their terms of use, privacy policies, and other policies.
Deleted Account.
If you choose "Delete Account" in your Account's settings, then all your content will be removed from the NeonSignsNow.Com Platform, and it may not be restored by us.
Deactivated Account.
If you choose to "Deactivate Account" in your Account settings, then you will no longer receive any communications from us, however, your content will remain on the NeonSignsNow.Com Platform. You can reactivate your account at any time by using Activate Account page.
Sharing your personal information
We do not sell, trade, or rent our users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.
Changes to this privacy policy
NeonSignsNow.Com has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our website and we will revise the updated date at the bottom of this page.
We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. Our users generally acknowledge and agree that it is their responsibility to review this privacy policy periodically and become aware of such modifications.
Your acceptance of these terms
Using this website signifies your acceptance of this policy and terms of service. If you disagree with this policy, please do not use our website. Your continued use of our website following the posting of changes to this policy will be deemed your acceptance of those changes.
SMS Marketing Policy
Consent
By providing your mobile phone number and opting into our SMS marketing, you consent to receive SMS messages from our company. This includes promotions, updates, and other marketing communications. Your consent is not a condition for any purchase.
Message Frequency
You can expect to receive weekly SMS messages from us. We strive to keep our communications relevant and minimal.
Opt-Out Instructions
You can opt out of our SMS marketing at any time by replying with the keyword "STOP" to any SMS message you receive from us. You can also contact our customer service at [sales@neonsignsnow.com or (877)-208-5489] to request to be removed from our SMS marketing list.
Data Collection
We collect your mobile phone number and any information you provide to us when you opt-in to our SMS marketing. This data is used solely for the purpose of sending you SMS messages and is protected in accordance with our privacy practices.
Costs
Standard message and data rates may apply. Please check with your mobile carrier for details.
Contacting us
If you have any questions about this Privacy Policy, the practices of this website, or your dealings with this website, don't hesitate to get in touch with us.